For Companies
Supply Chain Performance. From Complexity to Results.
Fractional executive leadership for owner-led and small companies — hands-on, governance-focused, and built to outlast the engagement.
Book a 30-Minute Diagnostic Call"Strategy without implementation is documentation. We work with your teams and partners to drive execution with accountability structures and performance metrics that outlast the engagement."
Our Services
Three practice areas, five service lines. Each engagement starts with a diagnostic and ends with adoption — not just recommendations.
Select a service below to see its scope, outcomes, and deliverables.
Fractional Supply Chain & COO Leadership
Hands-on executive leadership to stabilize operations, improve the S&OP process, change management and drive transformation — without the fixed cost of a full-time hire.
Who It's For
- →Owner-led companies in growth, turnaround, or succession
- →Operations with unstable OTIF, high firefighting, and reactive decisions
- →Teams with a leadership gap while hiring the permanent executive
What You Gain
- ✓Operational stability: routines, governance, KPIs, and management cadence
- ✓Cost and inventory reduction without sacrificing service levels
- ✓S&OP running as a real decision process — not just a meeting
- ✓Improved OTIF / Fill Rate and fewer emergency expedites
Deliverables
- ·Executive diagnostic (People–Process–Systems–Metrics–Partners)
- ·"Control Tower" with KPIs and cadence (S&OE / weekly / monthly)
- ·90-day plan with quick wins and transformation waves
- ·Governance restructuring with key functions (Commercial, Operations, Finance)
Delivery Model
Weekly allocation (e.g. 1–3 days/week) + leadership cadence. Presence at critical cadences + execution with internal teams and partners (3PL, carriers, suppliers).
In Conversation
How Supply Chain Impacts the Consumer Journey
Christian joined Paulo Bertaglia on Prosa com Bertaglia to talk through what a decade of changing customer expectations has done to the operations behind them.
How Supply Chain Impacts the Consumer Journey
Interview with Paulo Bertaglia · June 2025
Interview in Portuguese.
How We Work
Every engagement follows the same structured process — from first conversation to sustained results.
Assessment
2–4 weeks
Maturity, risks, waste, root causes across People · Process · Systems · Metrics · Partners.
Blueprint + Business Case
TO-BE model, governance, KPIs, and an effort-vs-impact roadmap sequenced into a 30/60/90-day plan.
Implementation
4–12+ weeks
Weekly accountability, training, and adoption support with your internal team and external partners.
Sustainment
Monthly/quarterly
Performance reviews, continuous improvement, and governance routines that stick.
Frequently Asked Questions
Do you work in North America and Latin America?
Yes. We deliver engagements across North America, Latin America, and Brazil — trilingual (EN/PT/ES) and adapted to each cultural and business context.
Our OTIF is 95%. Why are customers still complaining?
Because OTIF often is not measuring what the customer experiences. Most operations track service as separate numbers — on time, in full, damage free, documentation correct — and each looks acceptable alone. But an order has to pass all four, so the honest figure is their product, not their average: 92% × 95% × 97% × 98% = 83%, or about one order in six arriving with something wrong. It is also why ‘improve OTIF’ rarely works as an instruction: the fix depends on which component is failing, and the cause usually sits upstream — forecast error, dock scheduling, carrier reliability, order-entry accuracy — not in the warehouse working harder. We measure the perfect order rate with all four combined, then attack the weakest at root cause rather than adding inventory to mask it.
What size companies do you work with?
Owner-led and small companies — where the decision-maker is the owner or a small leadership team. That is where fractional leadership makes the most difference: enough complexity to need senior operations experience, not enough scale to justify a full-time hire. It also means decisions happen in the room rather than through three layers of approval. For larger transformations we work alongside specialist partners rather than stretching a model that suits smaller organisations. Leadership development and coaching are the exception — team programmes, cohorts and workshops work at any scale, including inside large organisations.
What's the difference between consulting and fractional leadership?
Consulting is a scoped project with defined deliverables. Fractional/interim leadership means recurring executive capacity — we act as part of your leadership team on a part-time basis.
Do you implement or only advise?
We implement with your teams. Adoption is part of every engagement — not a slide deck handed over at the end.
How quickly can we see results?
Quick wins in 2–6 weeks. Sustainable gains typically in 6–12+ weeks depending on scope and complexity.
What industries do you serve?
Consumer goods, retail, logistics, industrial, and B2B services. We have worked across US, Brazil, Mexico, Colombia, Argentina, and other Latin American markets.
Want to reduce operational firefighting and gain predictability?
Book a 30-minute call. We'll map your constraints and recommend the right engagement model (assessment, project, or fractional leadership).
Book a 30-Minute Diagnostic Call